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Store Policies

Privacy Policy

Dutch Baskets is a family owned and operated business. We desire to build a relationship of integrity, trust and service with all of our customers.

We will never sell, rent or trade your personal information, or share it for marketing. We share only what is needed to fill your order, such as the delivery address with the carrier.

For details on what we collect and how we use it, read our Privacy Policy.

Online Order Security

We understand the importance of feeling assured that your online transaction is secure. That’s why every order is protected with Secure Sockets Layer (SSL) encryption.

A web address that begins with “https://” means an SSL connection is in use, and most browsers also show a lock icon in the address bar. Our checkout uses SSL to keep your transaction private.

Payments are handled by PayPal and our card payment provider.

Product Disclaimer

We reserve the right to substitute items of equal or greater value in our gift baskets, depending on availability.

Some gifts, such as holiday baskets, are only sold in season. A gift that is out of season cannot be ordered, and its page shows when it returns.

Shipping Policies

We ship gift baskets across the United States via USPS or FedEx. Shipping starts at $15 and is based on the value of each shipment and where it is going; you will see the exact price at checkout before you pay. Delivery times vary from 1 to 6 days depending on location.

In parts of Lancaster County we deliver ourselves, for a flat $12 or $15 depending on your area. You can also pick up your order free of charge at our store, 225 Voganville Road, New Holland, PA 17557, Monday to Saturday, 8 AM to 5 PM.

Our meals are delivered locally in Lancaster County or picked up at our store. We do not ship meals.

Sending to more than one recipient? Each address is its own delivery, with its own delivery option and shipping charge.

We are not responsible for packages after they leave our shop. If a package is lost or damaged, we will refund your money if we can get a refund from the carrier.

Order Deadlines & Delivery Dates

Orders need to be received by 8:00 AM (our time) to ship the same day. We don’t deliver on Saturdays, but you may pick up your order. We are closed Sundays.

If you’ve selected local delivery, we’ll try to deliver on the date you choose. If your order is shipped, we’ll try to ship it in time to arrive on or before that date. Please keep in mind that this is not always possible.

Use the delivery date field at checkout to tell us when you need your gift to arrive, and the note field for a message to the recipient. Questions about delivery or shipping? Contact us.

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